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Case Study

Browns Pharmacy E-commerce on Zoho Commerce

A local pharmacy needed a robust online platform for 4,200 plus SKUs with prescription only logic and local payments. Using Zoho Commerce, custom scripts, and M Pesa integration, the store automated imports, enforced compliance rules, and reached customers nationwide within three weeks.

ZohoNodejsInventoryCommerceMPesaExcelScriptsStylingComplianceUISyncScaling

Highlights

  • Problem: Move a large catalog online with local payments and rules.
  • Process: Scrape and cleanse data, bulk import to Zoho Inventory, conditional add to cart, M Pesa API.
  • Outcome: Three week launch, nationwide reach, automated catalog operations.

Problem

The pharmacy needed a modern e commerce site that could handle a large catalog, mark prescription only drugs, and support local payments through M Pesa. Manual management was not scalable.

Process

Built a custom scraper and data cleaning workflow, organized in Excel for bulk import into Zoho Inventory, then synced with Zoho Commerce. Implemented conditional add to cart for prescription items and integrated M Pesa. Customized styling for a compliant and clear UI.

Outcome

Within three weeks the pharmacy launched a fully functional e commerce platform. The pipeline reduced manual work by over 90 percent, enforced prescription rules, and enabled secure M Pesa transactions.

Tech stack

Node.jsZoho CommerceZoho InventoryExcelCSSSafaricom M Pesa APIZoho Developer Tools